Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Transferring Number to 02

I'm transferring from an iPhone 3G with vodafone to an iPhone 5 with o2 (pay monthly). My transfer should be happening today. My old phone has lost internet access but still has phone signal. The new phone still has signal, and temporarily lost inter...

Resolved! Swapping phone numbers between 2 o2 contracts

Hi! I have 2 mobile contracts with o2, one for myself and one for my partner. My partners contract is due for renewal in February and I want to then take this as my contract and upgarde as I want an iphone and dont want to wait till May for the other...

Resolved! Data Allowance

HiIm new to pay monthly and i have a data allowance of 500MB included in my price every month.I have just had a text from o2 saying that i have now used my usage.Will i be charged extra if i access the internet.Im worried as i dont want to go running...

Resolved! How to register a new card keeping the same username?

Hello Everybody!! I've just changed my tariff so I have a new username and password to visit my O2 webpage but I've had already the username and pasword from my first tariff. When I sing in and I writte the data the sistem says me that I need to chan...

Resolved! Broken Phone...

Hi all, first time poster so sorry if people ask this a lot. My screen has been broken tonight Is there anyway I can upgrade early without paying off the rest of my contract? Contract end 4 may, early upgrade 4 April. I was going to leave o2 but now ...

Resolved! cost of diverting calls to my mobile?

Hi sorry if this has been discussed but I can't seem to get the exact answer.I have an O2 landline and O2 mobile. I want to divert all calls to my mobile. I have called O2 twice today and had 2 different answers.What will be the cost of the call if s...

Resolved! Data roaming charges for outside the EU when in fact I was in the EU with receipts to proove it!

O2 have decided to charge me over £75 for my bill this month when normally I would pay £36. Apparently I have been in Norway!? which is outside of the EU. So I have been charged £20 of data roaming outside of the EU when in fact I was in France and B...

Resolved! HELP! MEGA STRESSED!

Dear o2 I have been having problems with my o2 Blackberry Curve 9300 since I got it on 25th December 2012. When I received my phone I got prompt messages from your services instructing and advising I set up a data plan with my Blackberry. I topped up...

Resolved! Internet usage

My free 500mbs of data ran out last week but I'm now being charged £1 a day for data that I'm not using. Anyone know why this is?

Resolved! Unable to remove a bolt-on using the website

Hi, Anyone having success editing bolt-ons from the website:https://mymobile.o2.co.uk/payandgo/mytariffandboltons? I keep getting to a page showing this technical issue:"There's a technical problem. Please try again later." Thanks,Fabrizio

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