Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Nokia lumia 520

ive just joined contract for the nokia lumia 520 £11 a month unlimited texts, 100 mins free calls and 250mb. I need advice, when i selected people app and inputted my email details to login to facebook account, can u log out of it?? are does it now s...

Resolved! Mobile Keeps Disconnecting

Hi newbie here,my wife's got a Samsung SGH-J700 [dont laff]now the problem is when i phone her she receives the call butafter 2 seconds it disconnects also she cant hear me,she has credit,and a full battery

Resolved! Transferring phone number from one O2 Contract to another

Hi, I have recently travelled to Australia, and left my o2 sim card back in the UK as it was no use over here. The contract had a year remaining and therefore I didnt want to cancel it and pay the remaining months off. A family member has an o2 contr...

Resolved! I need to give 30 days notice on my contract

Topic. I've just signed up for a new contract with O2 on the offer for a Galaxy S3 for £27 a month, but I've still got a month and a bit left on my existing contract. The guy in the O2 shop said that on the 20th of May when I would;ve upgraded had I ...

Resolved! my o2 number is not aktive.

hi i did not use my o2 card for a long time and now is not aktive,so i would like to know if is any possible way that i can use my old o2 number and my card will be re-activated.? i lived away from england 2,5years and now i want to go back and using...

Resolved! calling from abroad

Im going abroad to Tenerife next week and I want to know whats the best thing to as far as my mobile goes...should I buy a card especially for international calls or what...Last time I went to Egypt it cost me a small fortune:womansad:

Resolved! Discount

Hi I get 30% discount for life when I took out my contract 2 years ago now i'm trying to upgrade but before i go through the checkout the discount is not showing up, I dont know if it will automatically be added on after checkout or if I'll have to r...

Resolved! re activating a replacement sim pay monthly

hi im really confused as i had a new sim sent out as mine wasnt working i received the sim today and activated it via the web chat. I still cant make calls, txts etc nor can i receive them. How long does this normally take to come back on? x

customer services

one word to sum up o2 today and yesterday (bad) phoning to upgrade a total of 3 hours on hold, cut of three times then transfered to lost and stolen and told they are shut, 02 you have just lost another customer as will phone to cancel contract tomor...

Resolved! Not receiving text messages

I regularly do not receive text messages sent to me, sometimes for hours. Today my girlfriend texted me at 10:07 and again at 10:18 - I was expecting her to message me, I sent her texts which she did receive, I turned my phone off & on again about 4 ...

O2

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