Upgrading

[Anonymous]

I upgrade my phone next month and I was just wondering how keeping my number works? I am currently with o2 and when I upgrade does the tarrif I choose automatically go onto my sim card I have now or will I get a sim card with a new number and have to go through the keeping my number process I used when I first joined o2?

[MI5 · Accepted solution]

If you do a straight forward upgrade you will automatically keep your number.

[Anonymous]

Thanks that's great!

[adamtemp64]

Depending on the new phone you may need a micro / nano sim but you just use the swap my sim process to sort that out same number new tariff etc.

[Anonymous]

You will receive a new sim card no matter what size.

I went into my local o2 shop to upgrade yesterday. Both my old phone and my new phone have micro-sims and my new phone was given a new sim.

The guy in the shop pressed a few buttons, my signal went on my old phone, and appeared on my new phone. Sorted!