Upgrading

[Ron2]

I have just tried to upgrade my phone through mobile phones direct & I only have 1 week left on my contract, but for some reason theyhave declined my upgrade, can someone please explain to me why the would have done this, especially as I was intending to say with O2 but am now having second thoughts

[Ron2]

Upgrade

[jonsie]

Sorry but no one on here would know why

Try calling upgrades to check if they can do you a deal

Guide: Coronavirus Community Help and Support 

[Lesg · Accepted solution]

Look at the review’s for MPD and you will see it’s not only O2, it’s any network, where customers have been having problems with credit ratings.

[jonsie]

https://uk.trustpilot.com/review/www.mobilephonesdirect.co.uk?page=2