cancel
Showing results for 
Search instead for 
Did you mean: 

Upgrading

Juliejuju
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:
I want to upgrade my daughters pay monthly iPhone as a surprise for Christmas, if I ordered it now, would the new phone need to be used straight away or could she carry on using the old phone, not sure how this would work with it being pay monthly, any advise would be appreciated thanks
Message 1 of 4
673 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 119463 Posts
  • 605 Topics
  • 17411 Solutions
Registered:

@Juliejuju The new tariff would change over immediately on her current SIM card but there’s no need to use the new phone until Christmas. 

When you give her the new phone she’ll just need to put her old sim in it if it’s the same size, if not, the new phone will come with a new sim which you can use to do a sim swap. http://swapmysim.o2.co.uk/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 4
667 Views
3 REPLIES 3

MI5
Level 94: Supreme
  • 119463 Posts
  • 605 Topics
  • 17411 Solutions
Registered:

@Juliejuju The new tariff would change over immediately on her current SIM card but there’s no need to use the new phone until Christmas. 

When you give her the new phone she’ll just need to put her old sim in it if it’s the same size, if not, the new phone will come with a new sim which you can use to do a sim swap. http://swapmysim.o2.co.uk/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 4
668 Views

Juliejuju
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Thanks for your reply, I’m just checking, so are you saying she can carry on using her old phone on the new tariff.
Thanks
Message 3 of 4
621 Views

MI5
Level 94: Supreme
  • 119463 Posts
  • 605 Topics
  • 17411 Solutions
Registered:
Yes, that is correct.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 4 of 4
617 Views