Upgrading sim only contract

[Mickeybri91]

Hi all.

So I currently have a sim only contract and I want to upgrade and get a tablet, how do I go about keeping my current sim and just getting the tablet? I go through the steps on my o2 app to upgrade but unsure if it will cancel my current sim only and replace with a sim for the tablet.

Thank you

[Cleoriff · Accepted solution]

@Mickeybri91 

If you UPGRADE you will lose your phone number to the tablet. You need to take out a new contract if you don't want to lose use of your phone. If you upgraded to a phone it wouldn't matter as your new phone would keep your number.

 Contact the sales team as they can help set up a new contract for the tablet. – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255