Upgrading - few questions

[paulbacon]

So it seems my S7 is on its last legs, so looking to upgrade to the S20. Usually i upgrade instore, but obviously that isnt possible at the moment and its ages since i last upgraded. Couple of questions:

1 - I buy the phone on the o2 store, can i use my existing SIM card in the new phone, or as my tariff will be changing do i need to use the SIM the phone comes with?

2 - I assume the NHS discount is still a thing with o2 as i can claim that

3 - Is Smart Switch the best way to transfer all apps/contacts/data etc between both devices, and does it work well?

Thanks

[MI5]

Quite often, and I think this applies here, "less is more."
The S20 suffers with chronic battery life for a start.
Ultimately, the choice is yours, but I wouldn't consider the S20 unless it was significantly cheaper.

[cwmparc]

@paulbacon I do believe the SE is the stripped down version.

[paulbacon]

@MI5 looking at the cost a little more closely, the S21 6 month free airtime means you cannot use the NHS discount. So over the 3 years i would lose out from the "offer"

[MI5]

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@paulbacon wrote:

@MI5looking at the cost a little more closely, the S21 6 month free airtime means you cannot use the NHS discount. So over the 3 years i would lose out from the "offer"

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Really?

Why not?

[jonsie]

Probably as it's a top end new release

[MI5]

Ah yes, that old con....
Thought they'd be over that by now, but it appears not,
One variant of the S20 still on the list too!
https://www.o2.co.uk/open

[paulbacon]

Yea its abit cheeky really, not obvious without looking into the small print.

Wonder if the exclusion also applies to o2 Friends & Family discount, as my friend works for o2 so thinks he can get me 50% off that way (although again, will it be excluded?)

[paulbacon]

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@jonsie wrote:

Probably as it's a top end new release

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The discount comes off the airtime part of the bill only, so you still pay full price for the phone though

[jonsie]

We know but it's been O2 policy for years I'm afraid

[paulbacon]

Bit of an update. My current phone has almost died (got aslong as i could out of it), and looking now the S21 is eligible for the NHS discount, unlike before

Looks like the best phone to go for then?