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Upgrading - few questions

paulbacon
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So it seems my S7 is on its last legs, so looking to upgrade to the S20. Usually i upgrade instore, but obviously that isnt possible at the moment and its ages since i last upgraded. Couple of questions:

 

1 - I buy the phone on the o2 store, can i use my existing SIM card in the new phone, or as my tariff will be changing do i need to use the SIM the phone comes with?

 

2 - I assume the NHS discount is still a thing with o2 as i can claim that

 

3 - Is Smart Switch the best way to transfer all apps/contacts/data etc between both devices, and does it work well?

 

Thanks

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MI5
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Quite often, and I think this applies here, "less is more."
The S20 suffers with chronic battery life for a start.
Ultimately, the choice is yours, but I wouldn't consider the S20 unless it was significantly cheaper.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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cwmparc
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@paulbacon I do believe the SE is the stripped down version.

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paulbacon
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@MI5 looking at the cost a little more closely, the S21 6 month free airtime means you cannot use the NHS discount. So over the 3 years i would lose out from the "offer"

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MI5
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@paulbacon wrote:

@MI5looking at the cost a little more closely, the S21 6 month free airtime means you cannot use the NHS discount. So over the 3 years i would lose out from the "offer"


Really?

Why not?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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jonsie
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MI5
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Ah yes, that old con....
Thought they'd be over that by now, but it appears not,
One variant of the S20 still on the list too!
https://www.o2.co.uk/open
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
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paulbacon
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Yea its abit cheeky really, not obvious without looking into the small print.

 

Wonder if the exclusion also applies to o2 Friends & Family discount, as my friend works for o2 so thinks he can get me 50% off that way (although again, will it be excluded?)

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paulbacon
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@jonsie wrote:

Probably as it's a top end new release


The discount comes off the airtime part of the bill only, so you still pay full price for the phone though

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jonsie
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paulbacon
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Bit of an update. My current phone has almost died (got aslong as i could out of it), and looking now the S21 is eligible for the NHS discount, unlike before

Looks like the best phone to go for then?
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