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Jjdw
Level 1: Joiner
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on ‎24-08-2024 10:05

on ‎24-08-2024 10:05

Due to upgrade today however it’s sri asking me to pay 15

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Cleoriff
Level 94: Supreme
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on ‎24-08-2024 10:38

on ‎24-08-2024 10:38

@Jjdw 

If you pay a deposit, this is returned after 3 months of on time payments.

If you need any help, contact O2 Guide: How to find help & contact O2 

Veritas Numquam Perit

Girl in a jacket
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MI5
Level 94: Supreme
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on ‎24-08-2024 11:31

on ‎24-08-2024 11:31

@Jjdw 

That's because you will still have your final bill to pay which is due 14 days later.

You'll just need to pay it early to upgrade today.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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