Solved: Upgrade

NX23 · ‎25-11-2022

So normally before your contract is due up O2 allow you to upgrade without needing to pay off the outstanding balance. My boyfriend was able to do it in 2020 where they paid off a lot of his phone and allowed an upgrade. I’ve been keeping an eye on mine and so far I’ve only got 5 months to go and it’s still not doing the upgrade for free. Anyone else have this issue or have been able to upgrade without needing to pay off last amount of bill?

MI5 · ‎25-11-2022

@NX23

You may get a special offer the the days of it allowing for everyone are long gone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎25-11-2022

@NX23

You may get a special offer the the days of it allowing for everyone are long gone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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