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Leanne98
Level 1: Joiner
  • 1 Posts
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Hi there,

 

I was just told o would be able to get a free early upgrade and I've ordered the sim while on phone, I was told I could then order the phone online or on the app and I haven't been able to do this and would like some help with this 

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madasaf1sh
Level 68: Extraordinaire
  • 5866 Posts
  • 32 Topics
  • 1915 Solutions
Registered:

@Leanne98 

 

You cant order them separately, it has to be a refresh contract, so someone at o2 is telling porkies....

 

message the Sales Team on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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madasaf1sh
Level 68: Extraordinaire
  • 5866 Posts
  • 32 Topics
  • 1915 Solutions
Registered:

@Leanne98 

 

You cant order them separately, it has to be a refresh contract, so someone at o2 is telling porkies....

 

message the Sales Team on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





Message 2 of 2
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