Upgrade

[donny0220]

Hello i was told that after having this pay monthly sim for 6 months i can upgrade to a phone but whenever i try to upgrade i get rejected, i feel like i have been lied to which makes me even more disappointing. what do i have to do to be able to upgrade pleae?

[Cleoriff]

@donny0220 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Guide: How to find help & contact O2 

[Enlli]

We have heard this lot's of times. The truth is things are not that simple when it comes to Credit Checks.

Yes paying regularly, especially by direct debit, will improve your chances but there are no guarantees