Upgrade

[Anonymous]

Hi I had call from a guy from 02 last week who offered me an upgrade I went through the process and agreed to it he said my phone would be here Friday but not heard anything since no confirmation email has been sent or anything can you help please.

[O2William]

hi there,

I would recommend to call our customer service on

202 (from your o2 number)
0344 809 0202 (from a non o2 number)

one of our team members will be able to chase up your order and assist you in any other queries you have as well. let us know if there is anything else you want to ask.

thank you
will