Re: Upgrade to sim only (keeping same number)

Amelia2 · ‎09-07-2020

How can I upgrade my current plan to a sim card plan while keeping the same number? Is there a way to do it online or do I need to call o2 to do this?

jonsie · ‎09-07-2020

See if you have the option to upgrade in My O2 and select sim only

You keep the same sim card and number @Amelia2

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎09-07-2020

@Amelia2

Your number automatically carries forward when you upgrade.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Amelia2 · ‎09-07-2020

ive checked that but sim upgrades dont show up on any upgrade options

MI5 · ‎09-07-2020

@Amelia2 wrote:
ive checked that but sim upgrades dont show up on any upgrade options

A sim only upgrade will only be available when you have completed the minimum term of your contract.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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