cancel
Showing results for 
Search instead for 
Did you mean: 

Upgrade to 30 day contract.

Anonymous
Not applicable

I have had an unlocked iPhone 4s for a couple of years now and for the most part have had a P&G sim however I was then called by O2 and offered a contract that I was unaware was twelve months. Anyway my phone is failing and I was looking to upgrade my handset but there is no offer on my upgrade options for that presumably because I didn't get the phone from O2. I want to get an iPhone 6 on contract with O2 but there is still quite a while on my contract and I don't want to pay the cancellation fee. However I can upgrade to a 30 day contract so if I do and then not renew it does that mean all previous ties with O2 are cut and I am free to get a new phone?

Message 1 of 8
4,005 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 152019 Posts
  • 651 Topics
  • 28909 Solutions
Registered:
Yes it would but you still should be able to go to a full upgrade with phone now.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 8 of 8
3,958 Views
7 REPLIES 7

jonsie
Level 94: Supreme
  • 96020 Posts
  • 612 Topics
  • 7149 Solutions
Registered:

I'm sorry but your post is a little confusing. If you are on a 12 month contract you can't 'upgrade' to a 30 day contract.

Call customer service to see if you are eligible to upgrade to a new phone.

Message 2 of 8
4,000 Views

Anonymous
Not applicable

Yes sorry I probably should have proof read it. I'm currently on month 6 of a 12 month contract. I want to cancel my contract so I can get another contract with a new phone. If I were to cancel it now I would have to pay a cancelation fee. However I do have the option to upgrade to a 30 day contract. If I do that, do I just have to pay for the 1 month and then all my contractual obligation are over and I won't have to pay anything else?

Message 3 of 8
3,997 Views

jonsie
Level 94: Supreme
  • 96020 Posts
  • 612 Topics
  • 7149 Solutions
Registered:

Presuming you are on a sim only contract you should be able to upgrade now if you are 6 months in. What exactly does it say in My O2 under upgrade options?

Message 4 of 8
3,989 Views

Anonymous
Not applicable

I can upgrade to either another 12 month contract or a 30 day contract they both have multiple different price options.

Message 5 of 8
3,986 Views

jonsie
Level 94: Supreme
  • 96020 Posts
  • 612 Topics
  • 7149 Solutions
Registered:

I'm 3 months into a 12 month sim only contract and I have the option to upgrade now.

upgrade.JPG

Message 6 of 8
3,985 Views

Anonymous
Not applicable

So just to clarify if I upgrade to this 30 day contract my current 12 month contract will become void?

Message 7 of 8
3,963 Views

MI5
Level 94: Supreme
  • 152019 Posts
  • 651 Topics
  • 28909 Solutions
Registered:
Yes it would but you still should be able to go to a full upgrade with phone now.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 8 of 8
3,959 Views