Solved: Upgrade query

CeeCee1 · ‎05-07-2023

Hi I’m jst upgrading from sim only to a device plan but I only upgraded my sim only about 6 weeks ago is that ok. Thanks Caroline

madasaf1sh · ‎05-07-2023

It all depends on what you upgraded to if it is a 12month+ minimum term you will have to pay off the rest of the plan, before you can upgrade.

If on a 30day term then you should be able to

best thing to do is call the Sales Team on 0800 081 0255

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

madasaf1sh · ‎05-07-2023

It all depends on what you upgraded to if it is a 12month+ minimum term you will have to pay off the rest of the plan, before you can upgrade.

If on a 30day term then you should be able to

best thing to do is call the Sales Team on 0800 081 0255

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

O2