Solved: Upgrade query

CeeCee1 · ‎05-07-2023

Hi I’m jst upgrading from sim only to a device plan but I only upgraded my sim only about 6 weeks ago is that ok. Thanks Caroline

madasaf1sh · ‎05-07-2023

It all depends on what you upgraded to if it is a 12month+ minimum term you will have to pay off the rest of the plan, before you can upgrade.

If on a 30day term then you should be able to

best thing to do is call the Sales Team on 0800 081 0255

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

madasaf1sh · ‎05-07-2023

It all depends on what you upgraded to if it is a 12month+ minimum term you will have to pay off the rest of the plan, before you can upgrade.

If on a 30day term then you should be able to

best thing to do is call the Sales Team on 0800 081 0255

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

O2