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Upgrade query

CeeCee1
Level 1: Joiner
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Hi I’m jst upgrading from sim only to a device plan but I only upgraded my sim  only about 6 weeks ago is that ok. Thanks Caroline 

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madasaf1sh
Level 78: King of Kings
  • 12032 Posts
  • 69 Topics
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@CeeCee1 

 

It all depends on what you upgraded to if it is a 12month+ minimum term you will have to pay off the rest of the plan, before you can upgrade. 


If on a 30day term then you should be able to 


best thing to do is call the Sales Team on 0800 081 0255

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 78: King of Kings
  • 12032 Posts
  • 69 Topics
  • 3221 Solutions
Registered:

@CeeCee1 

 

It all depends on what you upgraded to if it is a 12month+ minimum term you will have to pay off the rest of the plan, before you can upgrade. 


If on a 30day term then you should be able to 


best thing to do is call the Sales Team on 0800 081 0255

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 2
272 Views