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Upgrades1
Level 1: Joiner
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I am interested in upgrading to an iPhone 12pro and wondered what my options are.
I would prefer a call back!
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Cleoriff
Level 94: Supreme
  • 127486 Posts
  • 834 Topics
  • 7586 Solutions
Registered:

@Upgrades1 

No one will call you from here as this is a community forum. You can check whether you are able to upgrade via My O2  http://www.o2.co.uk/myo2 

You can also give o2 a call on any number in this guide Guide: Coronavirus Community Help and Support 

Advice from an O2 Guru regarding a way to get through:

If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen or Fraud if you have to.

Veritas Numquam Perit

Girl in a jacket

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Message 2 of 2
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1 REPLY 1

Cleoriff
Level 94: Supreme
  • 127486 Posts
  • 834 Topics
  • 7586 Solutions
Registered:

@Upgrades1 

No one will call you from here as this is a community forum. You can check whether you are able to upgrade via My O2  http://www.o2.co.uk/myo2 

You can also give o2 a call on any number in this guide Guide: Coronavirus Community Help and Support 

Advice from an O2 Guru regarding a way to get through:

If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen or Fraud if you have to.

Veritas Numquam Perit

Girl in a jacket
Message 2 of 2
267 Views