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Level 1: Joiner
Posts: 3
Registered: ‎10-04-2020

Upgrade, can I use 25% discount code on this?

Hi,

I am looking at upgrading my phone and have access to a 25% discount via my blue light card. Can I use this for an upgrade or is it new contracts only? It doesnt state and dont want to sign up for an upgrade and find it doesnt work? Says it comes off the bill so doesnt show as a discount when entered so unsure if its activated or not?
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O2 Support
Posts: 179
Registered: ‎26-03-2020

Re: Upgrade, can I use 25% discount code on this?

Hi @Thebfg 

 

As long as you qualify for O2 Open you can get the 25% discount off of the airtime portion of your bill. It has to be added within 30 days from the date you upgrade. Please visit www.o2.co.uk/open for more details. Guide: O2 Open & Friends and Family discounts - How to sign up 

 

Hope this helps 

 

Stacey Smiley Happy 

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Posts: 80,644
Topics: 574
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Registered: ‎04-01-2009
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Level 1: Joiner
Posts: 3
Registered: ‎10-04-2020

Re: Upgrade, can I use 25% discount code on this?

So do I have to apply for O2 Open even though I already have a blue light card discount code?
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Posts: 105,683
Topics: 554
Solutions: 13,879
Registered: ‎04-04-2012

Re: Upgrade, can I use 25% discount code on this?


@Thebfg wrote:
So do I have to apply for O2 Open even though I already have a blue light card discount code?

@Thebfg 

Yes, you do Guide: O2 Open & Friends and Family discounts - How to sign up 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Level 1: Joiner
Posts: 3
Registered: ‎10-04-2020

Re: Upgrade, can I use 25% discount code on this?

But if I already have a code from the blue light card app to use? I don't understand why I would need to apply for O2 Open for it to then give me a discount code when I already have one? Blue light card app doesn't state anything at all about O2 Open, they just email me the code then I apply it at checkout.
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Posts: 105,683
Topics: 554
Solutions: 13,879
Registered: ‎04-04-2012

Re: Upgrade, can I use 25% discount code on this?

OK, didn't realise, just use the code you have already.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)