Solved: Upgrade Query

Anonymous · ‎19-02-2013

Hi, there has been some issues with my bills that have now been resolved. I am coming to the end of my contract in 1 month. Once I have cleared the outstanding balance, will I then be able to upgrade as normal? Regards

Anonymous · ‎19-02-2013

You will indeed but make sure you pay off the outstanding balance first

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perksie · ‎19-02-2013

You should be able to, possibly with a new credit check.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

Anonymous · ‎19-02-2013

You will indeed but make sure you pay off the outstanding balance first

Anonymous · ‎19-02-2013

Thats good - the issues were around billing and charges that were disputed etc, it went to complaints team, and an agreement has been made and reached. So once I pay off the balance on Friday, i should be able to upgrade as normal in store or online, - is that correct?

perksie · ‎19-02-2013

We can't give you any guarantees here but you should be able to.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

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