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Upgrade...HELP!!!!!!!!

Anonymous
Not applicable

Trying to find out if I'm eligible for an update...however I cannot remember the password or security question for my account...

Is there some way to find this out?!!?!?!

o2 website and customer services are so frustrating!!!!

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adamtemp64
Level 66: Unequalled
  • 16454 Posts
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Registered:
ring 202 and they will help you
iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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adamtemp64
Level 66: Unequalled
  • 16454 Posts
  • 312 Topics
  • 1316 Solutions
Registered:
ring 202 and they will help you
iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 2 of 4
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perksie
Level 69: Guiding Light
  • 27019 Posts
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Registered:

Have you tried logging into MyO2 and clicking forgotten password?

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
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Anonymous
Not applicable

Last resort...

 

Pop into your local o2 shop to sort your upgrade out.

 

That way you walk out with phone in hand too.

 

wink

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