on 16-10-2021 05:48
Clicked to pay a upfront payment towards a new phone I ordered. But the upfront payment hasn’t came off and is now charging me more monthly than I expected
Solved! Go to Solution.
16-10-2021 07:05 - edited 16-10-2021 07:06
16-10-2021 07:05 - edited 16-10-2021 07:06
Guide: Coronavirus Community Help and Support
Guide: How to find help & contact O2
Hello there @Kurinoodle
Welcome to the o2 Community forum.
Contact O2 customer services and explain the situation to them and try to sort it out, read the guides above for assistance.
Best time to call is early morning 08.00am.
Best wishes
16-10-2021 07:05 - edited 16-10-2021 07:06
16-10-2021 07:05 - edited 16-10-2021 07:06
Guide: Coronavirus Community Help and Support
Guide: How to find help & contact O2
Hello there @Kurinoodle
Welcome to the o2 Community forum.
Contact O2 customer services and explain the situation to them and try to sort it out, read the guides above for assistance.
Best time to call is early morning 08.00am.
Best wishes