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Anonymous · ‎22-03-2017

Hi all.

I have tried searching for this specific question but cannot find an answer amongst the hundreds for refresh! Sorry if it's already been asked.

I am just up for being able to renew my phone ( s7 edge) after 12 months but as you have to visit a shop to complete the transaction is there any way you can pre order the phone when it eventually comes up for pre order. Normally I would do this online but that was with another plan. Cheers. John.

MI5 · ‎22-03-2017

I'd wait until pre orders are announced and look at the options then.
You may be able to reserve online for store collection or pre order in store.
I think they gave that option for iPhone 7.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎22-03-2017

I'd wait until pre orders are announced and look at the options then.
You may be able to reserve online for store collection or pre order in store.
I think they gave that option for iPhone 7.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎22-03-2017

Ok cool, I'll hang on. Already getting twitchy though...wonder if I'll last!

MI5 · ‎22-03-2017

Exciting times ahead

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎22-03-2017

@MI5 wrote:
Exciting times ahead

Yes indeed. This will be a very long awaited device. I am sure it will be the best Samsung will produce as well (after last years fiasco...)

Veritas Numquam Perit

madasaf1sh · ‎22-03-2017

You do realize that the S8 / S8 edge hasnt actually been announced officially and wont be for another week or so...

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iPhone 16 Pro Max - o2 and Spusu
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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

Cleoriff · ‎22-03-2017

@madasaf1sh wrote:
You do realize that the S8 / S8 edge hasnt actually been announced officially and wont be for another week or so...

Yes we know...but after the failure of Samsungs last flagship device.... we can be excused for turning into Apple ifanboys on this one occasion @madasaf1sh

Veritas Numquam Perit

MI5 · ‎22-03-2017

Yes fully aware hence my advice to wait.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Martin-O2 · ‎22-03-2017

I've very excited about the upcoming reveal on this handset @Anonymous How have you found the S7 edge so far?

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Rycal · ‎22-03-2017

You will be able to pre-order instore however the phone has not been officially announced yet. Let's see what happens after the 29th

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