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Unlocking

Steve-C
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I have just purchased a s6 edge off someone i see once in a blue moon. The phone is locked to EE as it was his old contract phone but i want to use it with my 02. How do i get it unlocked ?
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MI5
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You need to contact EE to unlock it.
https://ee.co.uk/content/ee-web/en_GB/help/contact-us/phone-devices/unlocking-my-phone/unlock-my-pho... 

 

Non EE Customer (Second-hand devices)

If you’re on EE and you've bought a second-hand device, you won’t be able to unlock the device using our online form.

If you're not with EE, Orange or T-Mobile, but have a device locked to EE, please call us on 0800 956 6000 (option 2, option 4). We can unlock most devices for £8.99. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

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MI5
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You need to contact EE to unlock it.
https://ee.co.uk/content/ee-web/en_GB/help/contact-us/phone-devices/unlocking-my-phone/unlock-my-pho... 

 

Non EE Customer (Second-hand devices)

If you’re on EE and you've bought a second-hand device, you won’t be able to unlock the device using our online form.

If you're not with EE, Orange or T-Mobile, but have a device locked to EE, please call us on 0800 956 6000 (option 2, option 4). We can unlock most devices for £8.99. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Steve-C
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Thanks for a speedy reply... will give them a bell now 👍
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MI5
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No worries, good luck.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Steve-C
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After contacting EE they said it can take upto 10 days for the unlock code to come through at a charge of £8.99 😭😭😭
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Cleoriff
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£8.99? Good grief, that's a bit steep!!

Veritas Numquam Perit

Girl in a jacket
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MI5
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Yeah that is mentioned in the link.
Still not as bad as the £15 O2 used to charge.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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And quite reasonable considering the OP hasn't used it on EE..........

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