Unlocking

[Steve-C]

I have just purchased a s6 edge off someone i see once in a blue moon. The phone is locked to EE as it was his old contract phone but i want to use it with my 02. How do i get it unlocked ?

[MI5 · Accepted solution]

You need to contact EE to unlock it.
https://ee.co.uk/content/ee-web/en_GB/help/contact-us/phone-devices/unlocking-my-phone/unlock-my-pho... 

Non EE Customer (Second-hand devices)

If you’re on EE and you've bought a second-hand device, you won’t be able to unlock the device using our online form.

If you're not with EE, Orange or T-Mobile, but have a device locked to EE, please call us on 0800 956 6000 (option 2, option 4). We can unlock most devices for £8.99. 

[Steve-C]

Thanks for a speedy reply... will give them a bell now 👍

[MI5]

No worries, good luck.

[Steve-C]

After contacting EE they said it can take upto 10 days for the unlock code to come through at a charge of £8.99 😭😭😭

[Cleoriff]

£8.99? Good grief, that's a bit steep!!

[MI5]

Yeah that is mentioned in the link.
Still not as bad as the £15 O2 used to charge.

[jonsie]

And quite reasonable considering the OP hasn't used it on EE..........