Solved: Unlocking my phoe

Anonymous · ‎14-10-2016

I have just moved my sim only contract to another carrier. I have obtained a PAC code to transfer the number (which has gone through) and installed the new sim card I was sent. The message on my iPhone stated I needed O2 to unlock the phone. I requested this via My O2 on Tuesday and am still awaiting a response. I assume the 'code' (?) will be sent to my email. In the meantime I cannot use my phone, which is frustrating. How long will the process take, please?

Daddydoink · ‎14-10-2016

About a week, you will need to reboot your phone regularly...

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Daddydoink · ‎14-10-2016

About a week, you will need to reboot your phone regularly...

Windows 10|SurfaceBook2-512|Lego|Wheelchair Reviews
Sony Xperia ZX Premium (because I loved the Try The Tech phone so much)
Sony Xperia XZ

Cleoriff · ‎14-10-2016

More info here @Anonymous. It can take from 72hrs to a week...

http://www.o2.co.uk/help/phones-sims-and-devices/unlocking-an-o2-mobile-to-use-on-a-different-network

Veritas Numquam Perit

MI5 · ‎14-10-2016

There is no code for an iPhone.
You will get an email, usually around 72 hours later telling you to change sim cards and connect to iTunes, but the iTunes connection isn't always necessary.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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