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Unlocking code

Anonymous
Not applicable

Having decided to go sim only after 2 years with O2,  I asked for and recieved a 20 digit unlocking code .

 

 Went and got a good sim only deal from iD , sim duly inserted into my Windows Lumina 650 phone

 

 Please type in unlock code ,, ok  but it will only accept the first 13 digits of a 20 digit code , O2 chat gurus didnt

have a scooby , and suggested I contact Microsoft , ha ha anyone ever tried that .

 

 Has anyone encountered this problem or did you have to chuck your windows phone in the nearest bin.

 

Thanks for any useful suggestions in advance.

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MI5
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Type ##7820# And enter the code there instead.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Cleoriff
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@AnonymousOur only advice on unlocking is here https://community.o2.co.uk/t5/How-to-guides/Unlocking-an-O2-phone-to-use-a-different-SIM-card/ba-p/1014131

It tells you how it works...

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Message 2 of 14
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MI5
Level 94: Supreme
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Type ##7820# And enter the code there instead.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 14
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Anonymous
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Thanks for your help but where do I type in this code you sent me sorry for my ignorance bit of a technophobia here

Message 4 of 14
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Anonymous
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MI5 you are a genius sussed it and it worked first time thank you .so much for O2 gurus

 

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Cleoriff
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@Anonymous wrote:

MI5 you are a genius sussed it and it worked first time thank you .so much for O2 gurus

 


O2 Gurus @Anonymous A misnomer if ever there was one....Smiley Very Happy

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MI5
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I think he means me. 😛
Happy to help mate
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 7 of 14
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Cleoriff
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@MI5 wrote:
I think he means me. 😛
Happy to help mate

I know who he meant. I wasn't responding to THAT part of the post LOL

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Cleoriff
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While I am on the subject how did you know this ##7820# ?

Also could it be added to the unlocking guide? tongue

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Message 9 of 14
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MI5
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It’s a secret code known only to Masonic clan members of the first order of the funny handshakes!
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 10 of 14
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