on 15-10-2019 16:24
Trying to transfer from sim O2 to Sky - asked for advice on how to do this on Saturday and was provided with a PAC code which I then activated through Sky. No mention made of requirement to unlock phone. Now apparently need to wait seven days for the unlock phone PIN number or pay £15.00 to have my O2 sim reactivated. Does it really take seven days? Absolutely ridiculous!
Solved! Go to Solution.
on 15-10-2019 16:29
It's free to unlock.
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
on 15-10-2019 16:31
Do you still have access to My O2? You can request an unlock through there.
It is usually quicker than seven days though.
on 16-10-2019 14:11
Hi @Glasgow_Gill , welcome to our community!
It would be great to hear how you get on with this and if you managed to make any progress since you last posted. Do have a look at the above replies as well in case helpful - any help from the unlocking guide?
Let us know if you get stuck at any point, and we can check what we can do to help on our end.
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→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? See if the My O2 how-to guide will help
If you'd like to take part, why not register?