Solved: Friends and Family Discount

Rachel1990 · ‎15-10-2019

I currently have a pay monthly contract with a friends and family discount applied. Once my contract expires or I upgrade, do I lose this discount?

MI5 · ‎15-10-2019

@Rachel1990

Your contract never "expires"

Even after you have completed your minimum term, the contract continues to roll on a 30 day basis. During this time, your discount will remain.

If you upgrade, you will need to apply again Guide: O2 Open & Friends and Family discounts - How to sign up

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Cleoriff · ‎15-10-2019

@Rachel1990

Yes you would lose it when contract expires and have to apply again when you upgrade...

Veritas Numquam Perit

MI5 · ‎15-10-2019

@Rachel1990

Your contract never "expires"

Even after you have completed your minimum term, the contract continues to roll on a 30 day basis. During this time, your discount will remain.

If you upgrade, you will need to apply again Guide: O2 Open & Friends and Family discounts - How to sign up

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Marjo · ‎16-10-2019

Hi @Rachel1990 ,

Welcome to our community! Let us know if you're all sorted or need any additional advice at any point. Or if you just want to have a chat!

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