Unexpected Bill

[Anonymous]

I get 300 minutes to any network, I've used 120 out of 300 and I've been charged £23.00 extra in calls.
I have not phoned any suspicious numbers such as 0800 and I do not text/call radio and tv stations.
Why have I been charged so much in calls?

[adamtemp64]

For every minute you are charged 35p over your included mins

[jonsie]

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@adamtemp64 wrote:

For every minute you are charged 35p over your included mins

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...which is just over an hour to get to the £23.00.

[MI5]

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@Anonymous wrote:

Think I went over yeah, even so, £23 seems excessive for an hour over
I gave up on the 202 helpline because they never answer unless you put that you're cancelling you're account because obviously all they want is money
paid my money and I'm cancelling my account as soon as this month is over

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Of course, clearly it's O2's fault that you went over your minutes !!!

[Bambino]

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@Anonymous wrote:

Think I went over yeah, even so, £23 seems excessive for an hour over
I gave up on the 202 helpline because they never answer unless you put that you're cancelling you're account because obviously all they want is money
paid my money and I'm cancelling my account as soon as this month is over

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If the end of this month is not the end of your contract you still have to pay the remaining months left on it.

[jonsie]

Bit harsh guys although the OP is taking it to the extreme. It must be love staying on the phone for an hour at a time.:smileywink:

[Anonymous]

Must have been a riveting conversation, even I'm not on the phone for that length of time but at least we know what happened, possibly upgrade to a tariff with more minutes if you continue like this