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on 24-07-2020 10:55
I tried to update the message centre number, but that was correct.
Any advice out there?
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on 24-07-2020 11:31
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on 24-07-2020 11:31
Text messages will be chargeable so a zero spend cap will prevent them from being sent.
You should also add 0045 at the beginning of the number and do not use the first zero of the Danish number.
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on 24-07-2020 10:57
Check the number is correct with the international code.
Also check if you can send international texts on your tariff - do you have some included, or are they an extra cost.
Do you have a spend cap - this might stop them going too.
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
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on 24-07-2020 11:01
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on 24-07-2020 11:01
Are you texting a UK number in Denmark or a Danish number?
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on 24-07-2020 11:28
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on 24-07-2020 11:31
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on 24-07-2020 11:31
Text messages will be chargeable so a zero spend cap will prevent them from being sent.
You should also add 0045 at the beginning of the number and do not use the first zero of the Danish number.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 24-07-2020 11:48
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on 24-07-2020 12:00
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on 24-07-2020 12:00
It would be free if you were in Denmark, but not when you are in UK.
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24-07-2020 12:02 - edited 24-07-2020 12:08
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24-07-2020 12:02 - edited 24-07-2020 12:08
They are not free in the UK to Denmark though. Only if in Denmark texting back to UK.
Edited for missing a crucial word.
Veritas Numquam Perit
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on 24-07-2020 15:36
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on 24-07-2020 15:36
@Cleoriff wrote:They are not free in the UK to Denmark though. Only if in Denmark texting back to UK.
Edited for missing a crucial word.
Or texting a Danish number whilst in Denmark.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 24-07-2020 17:32
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on 24-07-2020 17:32
Indeed
Veritas Numquam Perit

