Unable to receive international texts

[Anonymous]

The boyfriend has recently gone over to the US and has got a new phone over there. He's tried to text me twice but non of the messages have come through. He used the +44 and 0044 prefixes but nothing has worked. I've texted him using the +1 prefix and he got both of my messages... Anyone got a clue why I can't receive his messages?

[jonsie]

It must be a problem with the network provider over in the USA, has he tried a different network?

[Anonymous]

I'm not sure, he got the phone today, but he sent one to his dads phone and he's on O2 too, he didn't get his text either...

[perksie · Accepted solution]

Ask him to send a text to a non-O2 number in the UK which if it fails will show it to be the USA network at fault.

[Anonymous]

Will do, thanks. I've been looking on the Internet and apparently people have been having the same problem with o2.... 😕

[perksie]

Keep us in touch with how you get on.