Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Changing from LG Phone to IPhone - Sim card help

Hello, I have an LG phone which was on a pay 30 day contract (simplicity). I have upgraded this week to a IPhone 4 on a monthly contract (2 years) and received it today with a 'combi sim' for pay monthly and business. I am confused as to whether I ca...

Resolved! Can I make partial payments on a disconnected contract?

I have two phone contracts, one which is active, and one which I believed had ceased, but apparently not, the contract is now up but I still have a final bill to pay which is rather large. I would like to pay the bill in partial payments, does anyone...

Resolved! Unlimited Wifi changed to Basics for Iphone ???

why has my account changed from "Unlimited Wifi" to "Basics for iphone" with an extra cost of £3.00 per month?? Change seemed to happen end of February but only just noticed??

Resolved! Delay starting my new tariff

Hi there, My husband has changed his tariff on his phone and it takes effect at midnight. We have just done the same for my phone, exactly the same phone and changes, and it won't kick in until 21st June - why is this please? I would like to move asa...

Resolved! Due an upgrade but don't want to increase monthly cost - help with negotiating?

HiSo I'm due an upgrade. I currently have the Samsung Galaxy S2 from ages ago now it seems. I'd quite like an IPhone (I think). Haven't had one before. Anyhow my dilema is this...I currently pay around £27 all in each month on my plan which I don't g...

Resolved! O2 refused to sell me a preloaded sim card

I live in Canada and travel each year in the UK for up to a month. Two years ago I got an iPhone sim card from O2--pay as you go. It was perfect.Last year I also got an iPad data sim. Worked like a dream.This year I tried to get TWO iPad sim cards (i...

Resolved! Locked Phone

A few weeks ago O2 transferred my personal number from a Nokia 6230i to a Nokia Lumia Smart 'phone. The transfer was fine and virtually instantaneous.It was my intention to use the 'old' phone in Ireland where I visit on a regular basis. However, O2 ...

Resolved! No connection to network abroad

hi, have just got back from tunisia, and for the 2 weeks i was there i couldn't connect to any of the available networks. this is the first time i've had this problem, usually i get connected automatically, and can choose between at least 3 networks....

Resolved! Contract

Just curious as to what happens when your 12/24 month contract is up! Do you have to cancel your contract or does it automatically finish once that time is up?If you dont cancel it yourself do O2 continue to charge you? Apologies if this is a stupid ...

Resolved! sim swap - now neither work

I've been given an iPhone 4 to use as o2 refuse to repair my htc for less that £300(!) and was given a microsim by an o2 shop. i was told in 24 hours by number will be transferred and in less than 10 minutes my original sim stopped working... it has ...

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