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on
08-08-2024
22:15
- last edited on
09-08-2024
18:04
by
Mike_T
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on
08-08-2024
22:15
- last edited on
09-08-2024
18:04
by
Mike_T
Hi
I’m going to Barcelona tomorrow and just checking my phone and data will work on my number *********
your site says it will work but when I went to Belgium in March it didn’t work and I did have data
I could only use data when on wi-fi
if you could message me to let me know or if I need to purchase anything this would be appreciated
thank you
James
[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]
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on 09-08-2024 23:54
Barcelona/Spain is in the EU so you will be able to use your allowances as you do at home.
If you have issues, there are a few things you can try:
- Make sure Mobile data and data roaming is enabled
- Turn off 5G
- Turn Airplane mode off then on (This often kickstarts things)
- Reboot phone.
- Manually search for a different network
- If using an iPhone, change data apn to mobile.o2.co.uk
- Call customer service to check for any roaming bars applied to your account.
- If none of this works you need to contact O2:
If you need to contact O2 from abroad, use this free number +44 7860 980 202
OR use Social Media -on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Veritas Numquam Perit
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on 09-08-2024 23:54
Barcelona/Spain is in the EU so you will be able to use your allowances as you do at home.
If you have issues, there are a few things you can try:
- Make sure Mobile data and data roaming is enabled
- Turn off 5G
- Turn Airplane mode off then on (This often kickstarts things)
- Reboot phone.
- Manually search for a different network
- If using an iPhone, change data apn to mobile.o2.co.uk
- Call customer service to check for any roaming bars applied to your account.
- If none of this works you need to contact O2:
If you need to contact O2 from abroad, use this free number +44 7860 980 202
OR use Social Media -on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Veritas Numquam Perit

