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Transferring unregistered payg to pay monthly

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Anonymous
Not applicable

‎15-03-2017 20:39 - edited ‎15-03-2017 20:42

‎15-03-2017 20:39 - edited ‎15-03-2017 20:42

Hi

Just wondered, I got a o2 payg sim to test signal but I haven't topped it up yet.

I've taken out anow o2 sim only contract and the payg number is a memorable one so would like to keep this

Do I need to top up the payg sim first and make a couple of calls before I can transfer the number or can I transfer the payg number without topping it up

Thank you

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MI5
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on ‎15-03-2017 20:44

on ‎15-03-2017 20:44

You need a minumum of one £10 top up before you can transfer the number.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
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on ‎15-03-2017 20:44

on ‎15-03-2017 20:44

You need a minumum of one £10 top up before you can transfer the number.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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on ‎15-03-2017 20:52

on ‎15-03-2017 20:52

Info here on keeping your number http://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number

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Anonymous
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on ‎15-03-2017 21:07

on ‎15-03-2017 21:07

Thank you for your replies, topped up and form filled in

Thank you again slight_smile
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MI5
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on ‎15-03-2017 21:13

on ‎15-03-2017 21:13

Should be all sorted then for you slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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on ‎15-03-2017 23:04

on ‎15-03-2017 23:04

Good. Best of luck wink

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