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Zena · ‎12-01-2022

What is happening at 02? I put in my request to transfer my number over from Giffgaff on 3/1/22 and it still hasn't happened so now I am paying for two SIM contracts! They say it takes two working days......

jonsie · ‎12-01-2022

It obviously hasn't been actioned

I would advise calling

or we’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

View solution in original post

jonsie · ‎12-01-2022

It obviously hasn't been actioned

I would advise calling

or we’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎12-01-2022

giffgaff don't do contracts so you can't have two........

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Transferring numbers over to 02

Number not transferred to new sim

Can’t pay my bill

bolt on

new esim barcode

spend cap