cancel
Showing results for 
Search instead for 
Did you mean: 

Delivery Query

Flecky
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I've just upgraded to a new Samsung phone and took advantage of an offer where I got a Samsung Chromebook with it.  I got the phone next working day but still waiting for the Chromebook to arrive.  Anyone have any advice on how long they had to wait to receive anything such as a Chromebook or Fitbit etc when it's included in an upgrade deal?

 

Cheers

Message 1 of 3
532 Views
1 ACCEPTED SOLUTION

Accepted Solutions

madasaf1sh
Level 78: King of Kings
  • 12038 Posts
  • 69 Topics
  • 3222 Solutions
Registered:

@Flecky 

 

You need to claim the Chromebook from Samsung as per the details on the Phone details page on the shop

 

Country Select (samsungpromotions.claims) will take you to the Chromebook 4 offers

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

View solution in original post

Message 2 of 3
522 Views
2 REPLIES 2

madasaf1sh
Level 78: King of Kings
  • 12038 Posts
  • 69 Topics
  • 3222 Solutions
Registered:

@Flecky 

 

You need to claim the Chromebook from Samsung as per the details on the Phone details page on the shop

 

Country Select (samsungpromotions.claims) will take you to the Chromebook 4 offers

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 3
523 Views

Flecky
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Brilliant, many thanks.  Just put in the claim and it's been accepted.

Message 3 of 3
516 Views