cancel
Showing results for 
Search instead for 
Did you mean: 

Switch to O2

Dhanepud
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi 

 

I have recently joined O2 and want to switch my existing number from existing provider. I have the PAC from existing provider. However, struggling to connect to O2 agent. There is no chat option coming and I am on phone since more than an hour but not able to connect. Can someone please guide me how to switch (if I can do myself) or how to find chat option with an advisor ? 

 

Thank you! 

Message 1 of 2
65 Views
1 ACCEPTED SOLUTION

Accepted Solutions

madasaf1sh
Level 66: Unequalled
  • 5431 Posts
  • 32 Topics
  • 1719 Solutions
Registered:

@Dhanepud 

 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

 

And also have a look at this guide here Guide: Migration & porting into O2  

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





View solution in original post

Message 2 of 2
60 Views
1 REPLY 1

madasaf1sh
Level 66: Unequalled
  • 5431 Posts
  • 32 Topics
  • 1719 Solutions
Registered:

@Dhanepud 

 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

 

And also have a look at this guide here Guide: Migration & porting into O2  

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





Message 2 of 2
61 Views