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Transfer my number to new O2 account

Sharon64
Level 1: Joiner
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Hi I'm new to it. I transferred my old number when joining but i still have the temporary number of gave me. Help?
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MI5
Level 94: Supreme
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Registered:

@Gordon2 @Sharon64 

Send off the form from here https://www.o2.co.uk/help/device-and-sim-support/how-to-keep-your-mobile-number

Or call call customer service.
Numbers here Guide: Coronavirus Community Help and Support 
When it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.
8.00am is the best time to call if you can.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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Message 4 of 4
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3 REPLIES 3

Sharon64
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:
It and of should read O2!!
Message 2 of 4
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Gordon2
Level 1: Joiner
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Registered:
How do I transfer my pac code to my new sim.
Message 3 of 4
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MI5
Level 94: Supreme
  • 124086 Posts
  • 612 Topics
  • 20167 Solutions
Registered:

@Gordon2 @Sharon64 

Send off the form from here https://www.o2.co.uk/help/device-and-sim-support/how-to-keep-your-mobile-number

Or call call customer service.
Numbers here Guide: Coronavirus Community Help and Support 
When it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.
8.00am is the best time to call if you can.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 4 of 4
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