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Transfer money left from old phone to ne

Anonymous
Not applicable

I have the SIM for my old phone which has money on it. Can I transfer this to my other phone, when I getit registered? If so how?

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Anonymous
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Hi,

 

If you have another o2 account that is activated and in your name then customer services can transfer the credit across easily for you.

View solution in original post

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adamtemp64
Level 66: Unequalled
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Do you want to keep your old number ?
as the old one is payg is the new one monthly or payg?

tell us more and we can advise
iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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Anonymous
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If you sim has credit on it, you should be able to use that credit even in a different phone.

May be worth calling o2 just to clarify. I am assuming its a Pay as you go sim?

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Anonymous
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Hi,

 

If you have another o2 account that is activated and in your name then customer services can transfer the credit across easily for you.

Message 4 of 8
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Anonymous
Not applicable

I have sold on my old phone, so simply have the sim. As it has some money left on I wondered if I could transfer the money onto my wifes O2 phone.

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Anonymous
Not applicable
In my experience only another 02 account in your name.

However calling O2 can't harm to ask or use live chat.

http://www.o2.co.uk/mobile/contactus
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Bambino
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The phone doesn't matter. The credit is applied to the sim. Call Customer Services. The numbers are below in the Contact Us link.

I DO NOT WORK FOR O2



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jonsie
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O2 will normally only transfer credit if the original sim is disconnected.

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