@Paula131
You should have stuck with a physical sim, as you are going to have to go through the following rigmarole every time…
Go to myo2 and then install sim and follow the instructions on how to get a new esim
Good Luck
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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu
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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
