Solved: Top up

Kara2 · ‎23-04-2024

Hi, I’ve used my data for this month and it doesn’t renew until 28th, however I can’t seem to log in and top up. My o2 account is showing no details and I don’t believe I have a virgin o2 account set up. Can you help by advising which platform I use to top up? Thanks

MI5 · ‎23-04-2024

@Kara2

You'll need to add a bolt on or change your anniversary date by calling O2 on 4445.

Guide: My O2 - Bolt-ons

Guide How to Top Up (PAYG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎23-04-2024

@Kara2

You'll need to add a bolt on or change your anniversary date by calling O2 on 4445.

Guide: My O2 - Bolt-ons

Guide How to Top Up (PAYG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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