Text messages taking hours and days to receive.

JW2 · ‎12-12-2019

Is anyone else experiencing problems where text messages are not received for hours or even days at a time and then multiple messages arrive at the same time.

MI5 · ‎12-12-2019

@JW2

Check for issues with network O2 Service Status and some general text help here Guide: Text Message Tips (not sent or received)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎12-12-2019

You may want to consider a new sim card. Call into an O2 store and they will change it for you and transfer everything to the new sim card.

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Marjo · ‎16-12-2019

Hi @JW2 , how are you getting on with the text message issue you posted about above? Did the above suggestions help out in any way? Let us know if you need any further advice.

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