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Text from first time number - possible spam

UD99
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Hi, Today I received a text message from 07852 132 004 stating that it was O2 and that they were unable to process my latest bill and to avoid fees I should go to a link. Checked my O2 account and pazment is not due until 17 of th month and no red flags in My O2. Is this spam? Thanks

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MI5
Level 94: Supreme
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@UD99 

It's a well known scam.
Block the number and do not follow any links.
Forward the scam text to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

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MI5
Level 94: Supreme
  • 150898 Posts
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Registered:

@UD99 

It's a well known scam.
Block the number and do not follow any links.
Forward the scam text to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 8
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TallTrees
Level 51: Absolutely Fabulous 
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Hello @UD99 welcome to the o2 community forum !
Well done to check here it's a well known SCAM.
Good luck and best wishes


HAPPINESS IS BEE SHAPED

Message 3 of 8
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MI5
Level 94: Supreme
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Always good to check :slight_smile:
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 8
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UD99
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Thank you, appreciate your help

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UD99
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Thanks, appreciate the confirmation
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UD99
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Always worry that I might get it wrong
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MI5
Level 94: Supreme
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You did fine @UD99 :thumbsup:

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 8 of 8
1,773 Views