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Text Messages - delay in getting through

Anonymous
Not applicable

on ‎17-08-2015 12:48

on ‎17-08-2015 12:48

Does anyone know why text messages sent between iPhones all using the O2 network are often delivered hours or even days late?

It can't be reception, because a group message sent to 3 people in the same road/office and 2 get it straightaway and the other gets it the next day or not at all?  

 

This is not a single occurrence.  We are now so wary of messages not gettig through that we are now asking the recipient to acknowledge receipt!  

 

It is also curious that I can have my phone sitting on my desk yet then receive an ansaphone alert when it didnt even ring.  Could this be a way od O2 generating income now that we have to pay for ansaphone messages?

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MI5
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In response to Cleoriff
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on ‎18-08-2015 17:53

on ‎18-08-2015 17:53

But the congestion is not just at New Year on O2 😞
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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on ‎18-08-2015 17:55

on ‎18-08-2015 17:55

@MI5 wrote:
But the congestion is not just at New Year onO2 😞

I know. I was just reminiscing .....Happy Dance

Veritas Numquam Perit

Girl in a jacket
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Anonymous
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In response to Cleoriff

on ‎19-08-2015 11:53

on ‎19-08-2015 11:53

I'll feed this back to the team.
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Safet
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on ‎08-02-2022 17:54

on ‎08-02-2022 17:54

Yes i have been recently. Not happy i am considering moving to EE.

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