Tariff

[beth19]

Hi, 

I changed my tariff and now it says I have no allowance, although I’ve paid for it already 

[pgn]

If it has not updated, and you are unable to make calls, reach out to O2 on any of the ways in here, @beth19 - Guide: How to find help & contact O2 

Social Media Team, using Facebook Messenger or X/Twitter are a good team to reach out to, and ping them every so often until you get a response:

• X (formerly known as Twitter) – DM
• Facebook – @o2uk
• Messenger – @o2uk
• Instagram – o2uk

Good luck!