Tariff change not processed

[Pd73]

My tariff should have changed from 10Gb to 20Gb yesterday but hasn’t. How do I find a person to fix this?

I have found my data draining faster than usual with no change in habit. I have to keep adding bolt ons, hence the change. 

[jonsie · Accepted solution]

Hi

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this