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Tariff change and cost

Anydoubleewe
Level 1: Joiner
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Hi,

I am going through the process of changing tariff, when I get to the end of filling in the online details, it asks for payment by card, but as an existing customer I already have a Direct Debit in place.  Should this not just be a straight transfer and a change to the DD.  Thanks.

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MI5
Level 94: Supreme
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@Anydoubleewe 

Yes it should be as you say.

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Anydoubleewe
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Many thanks for your help and quick reply.

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