Solved: Re: Tablet sim swap query

Darren_76 · ‎03-09-2019

Hi
I have upgraded to Galaxy S6 tablet from Tab A 2016.
Received today with new sim as needed a nano sim.
When and how do I activate the sim swap? Will this just happen?
Old tablet still shows on O2 network. New tablet does not although is setup and sim inserted OK.

Thanks for any info.

D

MI5 · ‎03-09-2019

@Darren_76

See how to sim swap here https://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/Sim-Swap-Nano-Micro-Mini-Sim/m-p/292218#...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎03-09-2019

@Darren_76

See how to sim swap here https://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/Sim-Swap-Nano-Micro-Mini-Sim/m-p/292218#...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Darren_76 · ‎03-09-2019

Hi
Thank you. That has worked perfectly. D

MI5 · ‎03-09-2019

Good news and welcome to the community

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

Tablet sim swap query

Cancelling subscrption

Not renewing my contract

3G switch off

no service after porting number

Phone Upgrade