11-09-2013 11:21
11-09-2013 11:21
ok, apologies for my complete noobishness with this...
I had an HTC wildfire from Carphone warehouse with an 02 monthly 2 year contract.
THis ran out in February, my payments went to £30 a month - so I assumed that my contract had ended and I was paying a month by month charge.
Last week I bought an iPhone4 for £315 with the intent of switching from monthly payments to Pay As you Go. The guy at Carphone Warehouse just told me to contact 02 to change my tariff, but I think it's more complex than that...
Logging into my 02 account I see that my contract has been renewed without my knowledge so the question is:
1. Am I locked into this contract for another 2 years and do I have to pay the remaining monthly costs to get out of it?
2. If I remain with the 2 year contract do I just return the iPhone and get my money back and pay for it on contract?
3: Does the sim remain the same? Is a Payasyougo and Contract sims the same thing?
4: I assumed Carphone warehouse would deal with 02 for me but clearly thats not the case.
Solved! Go to Solution.
11-09-2013 11:40
I doubt the contract has been renewed but the end date quoted could be wrong.
Phone O2 on 202 and get it checked.
11-09-2013 11:40
I doubt the contract has been renewed but the end date quoted could be wrong.
Phone O2 on 202 and get it checked.
11-09-2013 13:18 - edited 11-09-2013 13:20
11-09-2013 13:18 - edited 11-09-2013 13:20
11-09-2013 13:20
11-09-2013 13:20
You should be on a rolling 30 day contract. If you phone 202 you should be able to give notice and migrate to P&G.