cancel
Showing results for 
Search instead for 
Did you mean: 

Switch up IPhone 16

Zainie786
Level 2: Apprentice
  • 7 Posts
  • 3 Topics
  • 1 Solutions
Registered:

Hi all, 

 

with the iPhone 16 launching soon, I am considering my options for the usual o2 store headache. 

now question time, 

 

1. I know that you are now able to switch up by calling o2. 
2. does this work for preorders? 
3. does this work for home delivery? 
4. if no, can you preorder in store for home delivery? 

Message 1 of 3
1,298 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Zainie786
Level 2: Apprentice
  • 7 Posts
  • 3 Topics
  • 1 Solutions
Registered:

Hi. 

thanks for the advice, but this is incredibly outdated. 

switch up can now be done by calling, app, website and in store. This includes preorders

 

in store, no charge, and home delivery or click and collect.

 

further, on switch up, even in store, you return the device in the post

View solution in original post

Message 3 of 3
543 Views
2 REPLIES 2

MI5
Level 94: Supreme
  • 150187 Posts
  • 641 Topics
  • 28605 Solutions
Registered:

@Zainie786 

Pre orders have to be done in store only as a £50 deposit is required.

Orders must then be completed in store.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 3
1,269 Views

Zainie786
Level 2: Apprentice
  • 7 Posts
  • 3 Topics
  • 1 Solutions
Registered:

Hi. 

thanks for the advice, but this is incredibly outdated. 

switch up can now be done by calling, app, website and in store. This includes preorders

 

in store, no charge, and home delivery or click and collect.

 

further, on switch up, even in store, you return the device in the post

Message 3 of 3
544 Views